DOCTYPE html> Jewett City DPU

For Emergencies - Call 860-376-2955

Report Street Lights out - Please call 860-376-2877 with the location and pole number of the defective light.

Office Hours 8 a.m. - 5 p.m. Monday - Friday

JCDPU has several easy and convenient ways for payment and billing. Save time, stamps and/or choose an earth friendly option like paperless billing.

Payment Options

  • SmartHub (registration required) online or Mobile App.
    Go to and select 'Pay Bill/View Usage' from the Online Bill Pay options
    • Pay with e-check
    • Sign up for auto bank draft or auto credit card payment
  • Pay Now (registration is not required)
    Go to and select 'Pay Now' from the Online Bill Pay options
    • $3.95 convenience fee applies for credit/debit card payments
  • By mail, in office or drop box at 9 East Main Street Jewett City, CT 06351

Billing Option

  • Go Paperless – Go Green!

Attention All JCDPU Customers:

  • March 2021 - Help with past-due utility bills available through UniteCT

    This State of Connecticut program provides rental and utility payment assistance to qualified Connecticut households financially impacted by the COVID-19 pandemic.

    For more information on this program, please visit or call 1.844.UNITECT.

  • Per CDC guidelines, individuals that have been vaccinated may enter the office without a mask.

  • Please do not enter the office if you or someone you have had contact with is sick.
  • The office staff maintains good hygiene and infection practices including regular sanitization of frequently touched surfaces. Employees have been encouraged to practice frequent hand washing/sanitizing, respiratory etiquette and to stay at home if they or someone they have come in contact with is sick.
  • By working together we will get thru this difficult time.

  • All future meetings that would normally be held at the Jewett City DPU will be held over the phone.

To start a new service a customer must complete and submit a commercial or residential application and pay a meter deposit based on the following:

House Meter – Multi Family Common Areas $100.00
Electric Hot Water Heaters $100.00
Heat Pumps $200.00
Electric Heat $225.00
Commercial 3 Phase $100 Min.
Lighting Only (Oil/Propane Heat) $75.00

To complete and submit the online service application download the appropriate form type; open with the latest version of Adobe Acrobat Reader; complete the fillable information and click on Submit within Adobe Acrobat Reader to email form to

To complete the application for a new residential service:

Application for Utilities - Residential (PDF)

To complete the application for a new commercial service:

Application for Utilities - Commercial (PDF)

The office will be closed for the following holidays:

January 17, 2022 Martin Luther King Day
February 21, 2022 President's Day
April 15, 2022 Good Friday
May 30, 2022 Memorial Day
July 4, 2022 Independence Day
September 5, 2022 Labor Day
October 10, 2022 Columbus Day
November 11, 2022 Veteran's Day
November 24, 2022 Thanksgiving Holiday
November 25, 2022 Thanksgiving Holiday
December 23, 2021 Christmas Holiday*
December 24, 2021 Christmas Holiday
December 30, 2021 New Year's Holiday*
December 31, 2021 New Year's Holiday

*Open 8:00 am - 12:00 pm


This statewide agency coordinates with all utilities including telephone and cable television to ensure that underground lines can be marked before any excavation is performed. Please call at least 2 business days in advance of digging.

Before starting any electrical project, please call our electric plant at 860-376-2877 to coordinate work and inspections and to ensure that you have the required permits.

Energy Conservation tips will be updated no later than December 31, 2021.

Jewett City DPU is pleased to offer you Energy Depot, a new set of online tools and resources to help you better understand and manage your home energy use and costs. Energy Depot is your one-stop resource for energy information and it's available free. You can use Energy Depot to:

  • Receive a personalized energy profile with an estimate of your energy costs for each home energy system/appliance
  • Learn specific things you can do to reduce energy use and how much you can save
  • Complete a do-it-yourself home energy audit and receive your report online
  • Quickly estimate the annual energy use and cost of home energy systems and appliances with the Energy Calculator
  • Use the Energy Library to answer your energy questions
  • Get answers to the most frequently asked questions regarding home energy use
  • And more...

To get started with Energy Depot, just click the link below.

Energy Depot for Homes