DOCTYPE html> Jewett City DPU

For Emergencies - Call 860-376-2955

Report Street Lights out - Please call 860-376-2877 with the location and pole number of the defective light.

Office Hours 8 a.m. - 5 p.m. Monday - Friday

JCDPU has several easy and convenient ways for payment and billing. Save time, stamps and/or choose an earth friendly option like paperless billing.

Payment Options

  • SmartHub (registration required) online or Mobile App.
    Go to and select 'Pay Bill/View Usage' from the Online Bill Pay options
    • Pay with e-check
    • Sign up for auto bank draft or auto credit card payment
  • Pay Now (registration is not required)
    Go to and select 'Pay Now' from the Online Bill Pay options
    • $3.95 convenience fee applies for credit/debit card payments
  • By mail, in office or drop box at 9 East Main Street Jewett City, CT 06351

Billing Option

  • Go Paperless – Go Green!

Attention All JCDPU Customers:

    • Please do not enter the office if you or someone you have had contact with is sick.
    • The office staff maintains good hygiene and infection practices including regular sanitization of frequently touched surfaces. Employees have been encouraged to practice frequent hand washing/sanitizing, respiratory etiquette and to stay at home if they or someone they have come in contact with is sick.

To start a new service a customer must complete and submit a commercial or residential application and pay a meter deposit based on the following:

House Meter – Multi Family Common Areas $110.00
Electric Hot Water Heaters $110.00
Heat Pumps $220.00
Electric Heat $250.00
Commercial 3 Phase $110 Min.
Lighting Only (Oil/Propane Heat) $85.00

To complete and submit the online service application download the appropriate form type; open with the latest version of Adobe Acrobat Reader; complete the fillable information and click on Submit within Adobe Acrobat Reader to email form to

To complete the application for a new residential service:

Application for Utilities - Residential (PDF)

To complete the application for a new commercial service:

Application for Utilities - Commercial (PDF)

The office will be closed for the following holidays:

January 16, 2023 Martin Luther King Day
February 20, 2023 President's Day
April 7, 2023 Good Friday
May 29, 2023 Memorial Day
July 4, 2023 Independence Day
September 4, 2023 Labor Day
October 9, 2023 Columbus Day
November 10, 2023 Veteran's Day
November 23, 2023 Thanksgiving Holiday
November 24, 2023 Thanksgiving Holiday
December 22, 2023 Christmas Holiday*
December 25, 2023 Christmas Holiday
December 29, 2023 New Year's Holiday*
January 1, 2024 New Year's Holiday

*Open 8:00 am - 12:00 pm


This statewide agency coordinates with all utilities including telephone and cable television to ensure that underground lines can be marked before any excavation is performed. Please call at least 2 business days in advance of digging.

Before starting any electrical project, please call our electric plant at 860-376-2877 to coordinate work and inspections and to ensure that you have the required permits.

Rebate Application Forms

Please download and fill out rebate Application completely, truthfully and accurately and mail it together with the required documentation

listed on the rebate Application form to:

Energy Efficiency Programs, Jewett City Department of Public Utilities, 9 East Main Street, Jewett City, CT 06351

Jewett City DPU is pleased to offer you Energy Depot, a new set of online tools and resources to help you better understand and manage your home energy use and costs. Energy Depot is your one-stop resource for energy information and it's available free. You can use Energy Depot to:

  • Receive a personalized energy profile with an estimate of your energy costs for each home energy system/appliance
  • Learn specific things you can do to reduce energy use and how much you can save
  • Complete a do-it-yourself home energy audit and receive your report online
  • Quickly estimate the annual energy use and cost of home energy systems and appliances with the Energy Calculator
  • Use the Energy Library to answer your energy questions
  • Get answers to the most frequently asked questions regarding home energy use
  • And more...

To get started with Energy Depot, just click the link below.

Energy Depot for Homes