For Emergencies - Call 860-376-2955
Report Street Lights out - Please call 860-376-2877 with the location and pole number of the defective light.
Office Hours 8 a.m. - 5 p.m. Monday - Friday
JCDPU has several easy and convenient ways for payment and billing. Save time, stamps and/or choose an earth friendly option like paperless billing.
Payment Options
Billing Option
Available position job description:
Customer Service Job Description 2025 (PDF)
Please send resume to:
Preferred Method
Alternate Method
To start a new service a customer must complete and submit a commercial or residential application and pay a meter deposit based on the following:
House Meter – Multi Family Common Areas | $125.00 |
Electric Hot Water Heaters | $125.00 |
Heat Pumps | $250.00 |
Electric Heat | $250.00 |
Commercial 3 Phase | Set by Director |
Lighting Only (Oil/Propane Heat) | $100.00 |
**Poor payment history will require a greater deposit.
To complete and submit the online service application download the appropriate form type; open with the latest version of Adobe Acrobat Reader; complete the fillable information and click on Submit within Adobe Acrobat Reader to email form to customerservice@jewettcitydpu.com
To complete the application for a new residential service:
Application for Utilities - Residential (PDF)
To complete the application for a new commercial service:
The office will be closed for the following holidays:
January 1, 2025 | New Year's Holiday |
January 20, 2025 | Martin Luther King Day |
February 17, 2025 | President's Day |
April 18, 2025 | Good Friday |
May 26, 2025 | Memorial Day |
June 16, 2025 | Juneteenth Day |
July 4, 2025 | Independence Day |
September 1, 2025 | Labor Day |
October 13, 2025 | Columbus Day |
November 11 2025 | Veteran's Day |
November 27, 2025 | Thanksgiving Holiday |
November 28, 2025 | Thanksgiving Holiday |
December 24, 2025 | Christmas Holiday* |
December 25, 2025 | Christmas Holiday |
December 31, 2025 | New Year's Holiday* |
*Open 8:00 am - 12:00 pm
1-800-922-4455
This statewide agency coordinates with all utilities including telephone and cable television to ensure that underground lines can be marked before any excavation is performed. Please call at least 2 business days in advance of digging.
Before starting any electrical project, please call our electric plant at 860-376-2877 to coordinate work and inspections and to ensure that you have the required permits.
Rebate Application Forms
Please download and fill out rebate Application completely, truthfully and accurately and mail it together with the required documentation
listed on the rebate Application form to:
Energy Efficiency Programs, Jewett City Department of Public Utilities, 9 East Main Street, Jewett City, CT 06351
CMEEC
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JCDPU
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