For Emergencies - Call 860-376-2955

Report Street Lights out - Please call 860-376-2877 with the location and pole number of the defective light.

Office Hours 8 a.m. - 5 p.m. Monday - Friday

JCDPU has several easy and convenient ways for payment and billing. Save time, stamps and/or choose an earth friendly option like paperless billing.

Payment Options

  • SmartHub (registration required) online or Mobile App.
    Go to www.jewettcitydpu.com and select 'Pay Bill/View Usage' from the Online Bill Pay options
    • Pay with e-check
    • Sign up for auto bank draft or auto credit card payment
  • Pay Now (registration is not required)
    Go to www.jewettcitydpu.com and select 'Pay Now' from the Online Bill Pay options
    • $3.95 convenience fee applies for credit/debit card payments
  • By mail, in office or drop box at 9 East Main Street Jewett City, CT 06351

Billing Option

  • Go Paperless – Go Green!

Attention All JCDPU Customers:

  • Effective Thursday, March 19, 2020, the office portion of the Jewett City Department of Public Utilities will be closed to the public due to the threat of the Coronavirus. The office will still be staffed but will be closed to the public. Please be aware that you can still call the office at 860.376.2955 or 860.376.5896 to make a payment via credit card. Payments can also be left in our drop box (located right outside of our door) or you can use our automatic bill pay option. The office will remain closed to the public until the threat posed from the Coronavirus has passed. We are sorry for any inconvenience but conditions dictate this action.
  • Due to the coronavirus pandemic, The Jewett City Department of Public Utilities will not be conducting Shutoffs and will suspend late penalties for both the Electric and Wastewater Division until further notice.

    • More news about moritorium on shutoffs (PDF)

  • All future meetings that would normally be held at the Jewett City DPU will be held over the phone.

To start a new service a customer must complete and submit a commercial or residential application and pay a meter deposit based on the following:

House Meter – Multi Family Common Areas $100.00
Electric Hot Water Heaters $100.00
Heat Pumps $200.00
Electric Heat $225.00
Commercial 3 Phase $100 Min.
Lighting Only (Oil/Propane Heat) $75.00

To complete and submit the online service application download the appropriate form type; open with the latest version of Adobe Acrobat Reader; complete the fillable information and click on Submit within Adobe Acrobat Reader to email form to jewett.city.dpu@snet.net

To complete the application for a new residential service:

Application for Utilities - Residential (PDF)

To complete the application for a new commercial service:

Application for Utilities - Commercial (PDF)

The office will be closed for the following holidays:

January 1, 2020 New Year's Holiday
January 20, 2020 Martin Luther King Day
February 17, 2020 President's Day
April 10, 2020 Good Friday
May 25, 2020 Memorial Day
July 3, 2020 Independence Day
September 7, 2020 Labor Day
October 12, 2020 Columbus Day
November 11, 2020 Veteran's Day
November 26, 2020 Thanksgiving Holiday
November 27, 2020 Thanksgiving Holiday
December 24, 2020 Christmas Holiday*
December 25, 2020 Christmas Holiday
December 31, 2020 New Year's Holiday*

*Open 8:00 am - 12:00 pm

We will be offering Saturday morning tours of our Wastewater Treatment Facility. To sign up for one of these informative tours, please call our Wastewater Treatment Facility at 860-376-0556.

1-800-922-4455

This statewide agency coordinates with all utilities including telephone and cable television to ensure that underground lines can be marked before any excavation is performed. Please call at least 2 business days in advance of digging.

Before starting any electrical project, please call our electric plant at 860-376-2877 to coordinate work and inspections and to ensure that you have the required permits.

ENERGY STAR qualified compact fluorescent lamps (CFL's) use up to 75% less energy than a standard incandescent.

Pick up a free compact fluorescent lamp by stopping by our office

Jewett City DPU is pleased to offer you Energy Depot, a new set of online tools and resources to help you better understand and manage your home energy use and costs. Energy Depot is your one-stop resource for energy information and it's available free. You can use Energy Depot to:

  • Receive a personalized energy profile with an estimate of your energy costs for each home energy system/appliance
  • Learn specific things you can do to reduce energy use and how much you can save
  • Complete a do-it-yourself home energy audit and receive your report online
  • Quickly estimate the annual energy use and cost of home energy systems and appliances with the Energy Calculator
  • Use the Energy Library to answer your energy questions
  • Get answers to the most frequently asked questions regarding home energy use
  • And more...

To get started with Energy Depot, just click the link below.

Energy Depot for Homes

CMEEC

Agendas

Minutes