For Emergencies - Call 860-376-2955

Report Street Lights out - Please call 860-376-2877 with the location and pole number of the defective light.

Office Hours 8 a.m. - 5 p.m. Monday - Friday

JCDPU has several easy and convenient ways for payment and billing. Save time, stamps and/or choose an earth friendly option like paperless billing.

Payment Options

  • SmartHub (registration required) online or Mobile App.
    Go to www.jewettcitydpu.com and select 'Pay Bill/View Usage' from the Online Bill Pay options
    • Pay with e-check
    • Sign up for auto bank draft or auto credit card payment
  • Pay Now (registration is not required)
    Go to www.jewettcitydpu.com and select 'Pay Now' from the Online Bill Pay options
    • $3.95 convenience fee applies for credit/debit card payments
  • By mail, in office or drop box at 9 East Main Street Jewett City, CT 06351

Billing Option

  • Go Paperless – Go Green!

Available position job description:

Customer Service Job Description 2025 (PDF)

Please send resume to:

Preferred Method

    Jewett City Department of Public Utilities

    9 East Main Street

    Jewett City, CT 06351

    ATTN: Elier Alvarado

Alternate Method

    Email resume to ealvarado@jewettcitydpu.com with the subject line:

    "Resume for Customer Service/Billing Specialist"

To start a new service a customer must complete and submit a commercial or residential application and pay a meter deposit based on the following:

House Meter – Multi Family Common Areas $125.00
Electric Hot Water Heaters $125.00
Heat Pumps $250.00
Electric Heat $250.00
Commercial 3 Phase Set by Director
Lighting Only (Oil/Propane Heat) $100.00

**Poor payment history will require a greater deposit.

To complete and submit the online service application download the appropriate form type; open with the latest version of Adobe Acrobat Reader; complete the fillable information and click on Submit within Adobe Acrobat Reader to email form to customerservice@jewettcitydpu.com

To complete the application for a new residential service:

Application for Utilities - Residential (PDF)

To complete the application for a new commercial service:

Application for Utilities - Commercial (PDF)

The office will be closed for the following holidays:

January 1, 2025 New Year's Holiday
January 20, 2025 Martin Luther King Day
February 17, 2025 President's Day
April 18, 2025 Good Friday
May 26, 2025 Memorial Day
June 19, 2025 Juneteenth Day
July 4, 2025 Independence Day
September 1, 2025 Labor Day
October 13, 2025 Columbus Day
November 11 2025 Veteran's Day
November 27, 2025 Thanksgiving Holiday
November 28, 2025 Thanksgiving Holiday
December 24, 2025 Christmas Holiday*
December 25, 2025 Christmas Holiday
December 31, 2025 New Year's Holiday*

*Open 8:00 am - 12:00 pm

1-800-922-4455

This statewide agency coordinates with all utilities including telephone and cable television to ensure that underground lines can be marked before any excavation is performed. Please call at least 2 business days in advance of digging.

Before starting any electrical project, please call our electric plant at 860-376-2877 to coordinate work and inspections and to ensure that you have the required permits.

Rebate Application Forms

Please download and fill out rebate Application completely, truthfully and accurately and mail it together with the required documentation

listed on the rebate Application form to:

Energy Efficiency Programs, Jewett City Department of Public Utilities, 9 East Main Street, Jewett City, CT 06351

CMEEC

Agendas

Minutes